For setup, playback and control issues, start with the latest TuneIT build and documentation. Direct account, licence and customer support is handled through BIG-RIG.CO.
Check These First
Downloads
Make sure the latest desktop build, mobile apps and control tools are being used.
Documentation
Check installation, activation, pads, playlists, MIDI, OSC, Remote and troubleshooting guidance.
Licensing
Use BIG-RIG.CO for licence purchase, rental and account-related help.
Common Help Areas
- Installing and activating TuneIT on macOS or Windows
- Building pads and playlists
- Configuring playback output
- MIDI, OSC, Stream Deck and Companion control
- Connecting TuneIT Remote and TuneIT Viewer
- Network, port and PIN checks
Need Direct Help?
For direct customer service, licence questions and account help, continue to BIG-RIG.CO support.